Recent Posts

Water damage prevention Tips

3/9/2018 (Permalink)

Water Damage Water damage prevention Tips Decluttered and Organized spaces is a great way to protect your contents when water damage occurs at your home.

Water damage to your property is a very devastating experience. It gets into the tinniest of spaces and travels like a winding stream. That is because water has found the weak spot in any material and followed it. Have you ever had a sump pump fail or a busted water pipe? You unknowingly step in water and wonder where in the world is this coming from?

As you follow the water trail, you notice contents in your home are wet. It’s no big deal just the outside of the box is wet, Right? Keep following the water trail and now you know you have a bigger problem. Your entire floor is covered with water!

First things first – stop or turn off the water source, wither it be a water line or the sump pump. Turn off the main water line or just the affected portion to fix the pipe. Replace or fix the sump pump is that is the culprit. Either call a plumber or fix it yourself. Big thing is to stop the source of the leak to prevent more water damage.

Second call SERVPRO of Southeast Grand Rapids to extract the water and dry out your home.

But what about all your contents that got damaged? How can you protect your personal belongings from being ruined by water? Here are a few suggestions:

  • Invest in Plastic totes with lids to store items instead of cardboard.
  • Annual declutter clean. Take time each year to go through your items and use the Keep, Donate or Trash pile system.   If it’s broke, trash it. If you have used in the last year and foresee usage in the next year keep it. If it doesn’t fit, haven’t used in the last year or more, donate it.
  • Make sure you have the proper insurance coverage for your contents, in the event they do get damaged.
  • Remember to winterize your pipes.
  • Perform annual maintenance on your sump pump.
  • Know where the main the water shut off valve to stop the water from pipes.

Being prepared to prevent damage is always a great measure to take, but do you know who to call when disaster strikes your property? Call SERVPRO® of Southeast Grand Rapids at 616-977-9800, we’re here to help!

What to do with MOLD!

3/9/2018 (Permalink)

Mold Remediation What to do with MOLD! When you can see Mold, you need us!

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO® of Southeast Grand Rapids Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. 

Call SERVPRO® of Southeast Grand Rapids for an estimate and we will do the rest! Our production manager will inspect your damage, give you an estimate and set you up with an appointment to get the rest of the job done.

Our trained technicians will arrive to set up the containment and air filtration system to protect from further mold spreading. We go through the process of removing the mold and Mold-Infested Materials, then we begin cleaning contents and belongings. Once that is complete we begin restoration process.

SERVPRO® of Southeast Grand Rapids understand mold and mold growth and have the training and equipment to remediate mold in your home or business. Call us at 616-977-9800, were here to help with your mold mitigation.

Be prepared for natural disasters

3/9/2018 (Permalink)

Storm Damage Be prepared for natural disasters Have a kit and plan together for when the big storm hits!

Don’t wait to prepare!! Emergencies can happen unexpectedly in communities just like yours, to people just like you. Tornado outbreaks, river floods, flash floods, historic earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

Now is the time to think about the basics, things you will need in advance of an emergency; how you will communicate, what supplies you will need to keep in your home, car or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for any type of disaster.

The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

Build An Emergency Supply Kit:

  • Water, gallon per person per day                     
  • Food, non-perishable 3-day supply
  • Manual can opener
  • Battery operated radio and extra batteries
  • Flashlight and extra batteries                           
  • First aid kit
  • Whistle to signal for help                           
  • Wrench or pliers to turn off utilities, if necessary
  • Dust masks or bandanas                         
  • Plastic sheeting, garbage bags and duct tape
  • Local maps                                           
  • Hygiene items
  • Clothing
  • Fire extinguisher
  • Matches in waterproof container            
  • Cash
  • Important documents such as:
    • Copies of insurance
    • Policies, identification and
    • Bank account information

Contact SERVPRO® Southeast Grand Rapids Professionals for more information and tools to help you be “Ready for whatever happens.”

Portable Fire Extinguishers

3/9/2018 (Permalink)

Fire Damage Portable Fire Extinguishers SERVPRO of Southeast Grand Rapids cleans up the mess after the extinguisher is dispensed.

Portable fire extinguishers can be life and property saving tools when used correctly. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. Point the extinguisher at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle from side-to-side.

Help people decide when to use a fire extinguisher

Fire extinguishers can be helpful on a small fire. Consider providing a checklist to help people prepare to use a fire extinguisher on a potential fire.

For example:

  • Have I alerted others in the building that there’s a fire?
  • Has someone called the fire department?
  • Am I physically able to use a fire extinguisher?
  • Is the fire small and contained in a single object (like a pan or a wastebasket)?
  • Am I safe from the fire’s toxic smoke?
  • Do I have a clear escape route?

Use a fire extinguisher when all of these questions are answered “yes.” If you’re unsure about whether or not it’s safe to use a fire extinguisher, and for all other situations, alert others, leave the building, and call 911 from a mobile or neighbor’s phone. It is not recommended that children use fire extinguishers.

Visit US Fire Administration for more information on Choosing and using Fire extinguishers.


3/9/2018 (Permalink)

Commercial ARE YOU PREPARED? Our Emergency Ready Profile puts all your emergency information at the tip of your fingers 24/7.

Are You Prepared? As a member of the Ready Campaign’s National Preparedness Coalition, SERVPRO® of Southeast Grand Rapids is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be Informed

Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster? Are you ready for utility disruptions?

Prepare Your Emergency Plan

Do you have an evacuation and shelter in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan

Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Facility and Equipment

Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cybersecurity

Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software? 

Promote Family and Individual Preparedness

Do you encourage employees to have a personal emergency supply kit and a family communication plan?

If you answered “No” to any of these questions, visit and learn how to better prepare your business. Or call SERVPRO® of Southeast Grand Rapids at 616-977-9800 and ask to speak to us about the Emergency Ready Plan.

PLAN AHEAD Southeast Grand Rapids: Wildfire Community Preparedness Day

5/25/2017 (Permalink)

In 2016, there were 61,920 wildfires in the U.S., which burned 5.3 million acres, according to the Insurance Information Institute (III). Nearly 90% of wildfires are caused by humans.

Help reduce your community’s wildfire risk by participating in a local event for Wildfire Community Preparedness Day. To see a project map to locate local events, or for more information and resources to host your own event, visit

On Saturday, May 6, 2017 the NFPA celebrates national Wildfire Community Preparedness Day. At a time when wildfires are causing more damage to homes and businesses each year, Preparedness Day is a reminder that there are many things we can do to be prepared for wildfire. The event serves as means to inspire and encourage people of all ages to plan and participate in a risk reduction or wildfire preparedness activity that makes there community a safer place to live.

Contact SERVPRO of Southeast Grand Rapids at 616-977-9800 today for 24-hour emergency service.

Destroy Odors with DEODORIZATION in Southeast Grand Rapids

5/25/2017 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

Other odors that may require deodorization:

  • Cigarette Smoke
  • Pet Odors
  • Decomposition
  • Mold

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Southeast Grand Rapids provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. Our technicians do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Our trained professional will explain the various deodorization methods available and which will work best for you.

If you or a neighbor suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Southeast Grand Rapids at 616-977-9800 today for 24-hour service. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

The Importance of Cleaning Dryer Vents for Southeast Grand Rapids

5/25/2017 (Permalink)

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO® can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load, and making sure the outdoor vent flap will open and is not restricted by snow, a bird’s nest, or other potential obstacles.

For more information on cleaning dryer vents contact SERVPRO of Southeast Grand Rapids at 616-977-9800 today.

Family dinner gatherings dangers for Southeast Grand Rapids

5/25/2017 (Permalink)

Every year families gather to celebrate special occasions by preparing a delicious feast, but if you don’t practice safe cooking habits, your occasion could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It is important to be alert to prevent cooking fires.

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire—
    • oven mitts, wooden utensils, food packaging, towels or curtains—away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

SERVPRO of Southeast Grand Rapids Professionals wish you a safe and happy family gathering.


5/25/2017 (Permalink)

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms, especially during July. Each year, an average of 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer

Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous if safety precautions aren’t considered. SERVPRO of Southeast Grand Rapids want you to have an enjoyable and safe summer. Consider the following tips to ensure your summer celebrations are disaster-free!

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill. Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
  • Anyone using fi reworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.
  • Children should never pick up left over fi reworks as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

SERVPRO of Southeast Grand Rapids at 616-977-9800 for emergency services.